Free Shipping over $50
For all orders totaling $50 or more, we offer free shipping within the United States. For orders below $50, shipping rates will be calculated at checkout based on the destination and package weight.
Orders are typically processed and shipped within 2-3 business days (excluding weekends and holidays) from the date of purchase. Please note that during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
Destinations & Methods
We currently ship to addresses within the United States and Canada. We partner with trusted shipping carriers to ensure your order arrives safely and on time. The carrier used for your shipment will depend on the destination and size of the package
Once your order has been shipped, you will receive an email notification containing a tracking number and an estimated delivery date. This email will also include a link that allows you to track your order at any time before its arrival. Please note that it may take up to 24 hours for the tracking information to be updated in the carrier's system.
Delivery times may vary depending on the destination and shipping method selected. Estimated delivery times are as follows:
- United States: 5-7 business days
- Canada: 7-10 business days
Please note that these are estimated delivery times and are subject to change due to unforeseen circumstances or delays beyond our control. We strive to provide accurate delivery estimates and will do our best to keep you informed of any significant delays.
Order Modifications and Address Changes
To ensure a smooth delivery process, please review your shipping address carefully before placing your order. If you need to make any modifications or changes to your order or shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been shipped.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer free returns within 30 days of delivery for US based customers. Final sale items are not eligible for return.
Eligibility Criteria for Returns:
- Merchandise must be unworn, unwashed, and undamaged.
- Items must have their original tags attached.
How to Initiate a Return
For all eligible returns you can email us directly at firstname.lastname@example.org. Please allow 24-48 hours for us to get back to you.
Packaging and Shipping
- Carefully pack the item(s) you are returning in their original packaging or a suitable alternative.
- Attach the provided return label to the package.
- Drop off the package at your nearest shipping carrier location.
- Once we receive and inspect your returned item(s), we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow up to 5-7 business days for the refund to reflect in your account.